Communication and Social Skills – Resolving Conflict
Conflict is a part of life. There is no avoiding it. Especially at work. So, you may as well tackle it head-on. This 60-second course is designed to give you helpful ways to deal with conflict, including learning to accepting conflict as something that happens, how to cope with differences of opinion, and the correct way to behave in a conflict situation. And, luckily for you, it’ll give you all this fundamental info in under a minute – great in case of emergency conflicts!
- Accepting conflict when it arises
- How to handle disagreements
- Right and wrong ways to behave