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LMS FOR HOSPITALITY INDUSTRY

Smarter hospitality learning solutions

New technologies and rising guest expectations reshaping the Experience Economy. To stay ahead of the competition, top hospitality providers leverage Litmos LMS and content library to provide employees with engaging, accessible training on customer service, technology, compliance, and more.

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training for hospitality industry
Litmos 4 and 5 star reviews

BASED ON 1000+ REVIEWS ON

Capterra, G2, and GetApp reviews

Training built for the Experience Economy

With Litmos, everyone from desk clerks, to kitchen staff, to housekeeping can access relevant training in one centralized platform. Litmos offers a library of pre-built courses, as well as easy-to-use content authoring, automation, and embedded AI tools, so that you can focus less on learning management and more on delivering exceptional guest experiences.

Training platform built for engagement

Boost motivation with built-in gamification, social learning, and AI-powered personalization tools. Leaderboards, badges, and discussion forums foster a sense of community and engagement. Staff can also ask our AI Assistant to generate self-study course summaries and follow-on learning recommendations.

simple to use

Easy for non-technical learners

Empower your everyone to learn and grow. Litmos’ intuitive navigation, bite-sized lessons, and engaging visuals make learning easy and enjoyable for everyone. Learners, admins, and managers can quickly surface or assign relevant courses from within the LMS, with Litmos’ AI Assistant.

any device

Train anywhere, anytime, any device

Meet the diverse needs of your hospitality staff with flexible training accessible on any device, at any time. Whether it’s front desk staff completing compliance modules on their phones or housekeeping teams accessing training on tablets, Litmos adapts to your workflow.

security and single sign-on

Single sign-on for seamless learning

Get your team learning quickly with automated email invitations, a simple interface, and single sign-on through integrated systems. They can access training from anywhere, making it convenient and efficient.

course library

Hospitality-focused courses

Equip your team with the specific skills they need to deliver exceptional guest experiences. Choose from a wide selection of expert-created courses on topics like customer service, communication, conflict resolution, and cultural awareness.

flexible content options

Flexible content options

Simplify your training content creation and management. Choose from a variety of options that best suit your needs: create custom content with our user-friendly authoring tool, leverage our extensive library of off-the-shelf courses, or upload your existing materials.

Training courses for hospitality companies

Food Safety and Allergen Awareness

COURSE HIGHLIGHT

Food Safety and Allergen Awareness

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Hospitality - Food Service Best Practices

COURSE HIGHLIGHT

Hospitality - Food Service Best Practices

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Customer First Thinking

COURSE HIGHLIGHT

Customer First Thinking

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See full catalog

The learning solution for top hospitality companies

Learn how we partner with our clients to deliver impactful learning solutions that meet goals of hospitality companies with a measurable impact on employees. Work smarter with Litmos! It’s learning made easy.

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12,000+
learners enrolled in Graco University on the Litmos LMS
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98% of our learners have told us that the training they get on Graco University helps them sell the product better…. Litmos has strived to make the easiest to use learning management system in the market, and I think they’ve done a very good job in delivering that.

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99%
compliance achieved in one year
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The RME Fabrication team maintains 99% compliance, and they are seeing even more users not only engaging in compliance and mandatory courses, but also signing up for courses they believe will help further their career, whether it be RME’s proprietary courses, or Litmos’ training courses.

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$200M+
in training revenue generated
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Today, we run over $50 million through the Litmos system in terms of training registrations. And, we’ve done well over $200 million in the four years that we’ve been on the platform… We’re extremely happy to be running our commercial training program on the Litmos platform.

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3x
increase in course completion rates
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After extensive market research, Avery Dennison teamed up with Litmos to launch their Sales Learning Academy across the Asia-Pacific region. Flexible enough to fit around a salesperson’s busy working day, the Sales Learning Academy has improved productivity and performance across their organization.

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5,500+
hours saved annually onboarding for each business unit
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Litmos has enabled us to implement a standard process for onboarding and employee training across three companies and over 100 domestic and international locations.

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Hospitality training FAQs

What is a Learning Management System (LMS)?

A learning management system (LMS) is a software application designed to house eLearning courses and track their completion and assessment scores. It provides administrators and trainers with a centralized platform to prepare reports, make assignments, and send reminders, streamlining the management of educational content and learner progress. The Litmos LMS is an  AI-powered LMS that integrates seamlessly with popular CRM, HRIS, ERP and payment systems, and offers a library of 95k+ expertly-crafted training courses, plus services for success, so that your team can focus less on L&D administration and more on your bottom line. Learn more about how an LMS works.

Does Litmos integrate with CRM, HRIS, and ERP systems?

Yes, Litmos integrates with a wide variety of CRM, HRIS, and ERP systems, including but not limited to: Salesforce CRM, ADP and BambooHR HRIS, and SAP ERP software. Litmos integrations with popular CRM, HRIS, and ERP systems help customers streamline the administration of training programs, automate the assignment and tracking of courses, and ensure that employee data is consistently updated across platforms. Visit our Litmos LMS Integrations page for an up-to-date list of all integrations.

Why use an LMS for hospitality?

Using an LMS for hospitality has several key benefits. An LMS allows you to offer skill development for your workforce and helps standardize training for all employees, regardless of their location or job function.  In the hospitality industry, such standardization is critical for maintaining consistent branding and levels of service to ensure a high standard of guest experiences across properties or regions. The Litmos LMS is built for scalability and flexibility, so that hospitality companies can efficiently train seasonal hires or accommodate hiring spikes without disrupting operations. Hostpitality staff are often on the move. By making training available across devices, Litmos LMS ensures that everyone from desk clerks, to housekeeping, to kitchen staff, can access their training modules from anywhere, at any time. Hospitality providers have many regulations to adhere to, which means that an effective hospitality learning platform must include compliance training courses and features that make compliance training seamless and easy to track. Litmo LMS automates compliance training, tracks certifications, and ensures all staff meet regulatory requirements, reducing the risk of non-compliance. Litmos also empowers insight into employee development activities and leverages AI to help recommend courses to drive career development.

Does the Litmos library have hospitality training courses?

Yes! The Litmos training library does include eLearning courses for hospitality staff, specifically covering the skills they need to deliver exceptional guest experiences. Choose from a wide selection of expert-created courses on topics like customer service, communication, conflict resolution, and cultural awareness.

Can I create my own hospitality courses with Litmos?

Yes, Litmos provides robust LMS authoring tools for creating your own hospitality training courses. You can create and assign custom learning paths, upload your own content, or create SCORM courses from scratch using the Litmos content authoring tool. This flexibility allows you to tailor interactive modules, quizzes, and assessments to your organization’s unique training needs, while ensuring that your employees receive critical hospitality training.

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