Leading Learning – Customer Service in Retail

We can all get distracted by a text, a news update or a personal call. Unfortunately, sometimes this can happen on the sales floor. If this sounds familiar in your organization, maybe it’s time for a change. You like your coworkers and that’s great, but minimizing any distraction that takes you away from a customer, is a great practice to adopt. This course will help employees understand how to focus on the customer, identifying their needs, and providing exceptional customer service.