Accessibility for Ontarians with Disabilities Act (AODA) – Information and Communication Standards (CA)
The Information and Communication Standards direct how organizations create, deliver and receive information and communications to ensure equal access for people with disabilities. This suite introduces the requirements of the Accessibility for Ontarians with Disabilities Act (AODA) and highlights how the Ontario Human Rights Code supports people with disabilities.
Titles in this suite:
1. Introduction and Accessible Customer Service Standards (mandatory training)
2. Information and communication standards
3. Transportation standards
4. Employment standards
5. Design and Public Spaces Standards
Covered in this course:
- Comply with Accessibility for Ontarians with Disabilities Act (AODA) accessibility training requirements
- How to recognize and interact with a range of disabilities
- Accessible options to reduce and remove barriers
- Accessible customer service practices (mandatory training)
- Work-related accessibility standards: employment, information and communication, transportation and design of public spaces
- Ontario Human Rights Code as it relates to people with disabilities
