Employee Experience Management (EXM) – Exit Stage – Feedback Mechanisms and Tech
Feedback mechanisms, like employee sentiment tracking, are tools for understanding and improving the employee experience. This course is about keeping employees at the heart of your organization’s feedback mechanisms, prioritizing their voice, fostering a culture of listening and improvement, and making insight-driven actions.
This course is part of an exciting and interactive series on Employee Experience Management (EXM) designed to immerse learners in the fictional co-working world of CoLabCo and put them at the center of the action. It covers key stages and touchpoints in the employee lifecycle.
Covered in this course:
- Feedback mechanism as a tool to enhance the employee experience
- The value of people-centric feedback models
- AI and other digital tools that help monitor employee sentiment in real-time
- Integrating continuous feedback
- Experience management as a competitive advantage