eLearning Blog
If you run a nonprofit, chances are you rely on your volunteers. Volunteers are the backbone of the nonprofit sector; according to research, they make up one third of the nonprofit workforce. They may not be a paid workforce, but considering how much manpower they supply, it makes sense to... more
When you’re onboarding new customers, you’re probably thinking of the information you need to offer them. What learning do they need to use your product effectively? What do you need to teach them in order for them to become power users, and how can you give them the best possible... more
Change is an inevitable part of any organization — and big changes can cause employees to drift and disengage at work. Whether it’s a company-wide transformation or an individual career shift, employees often find themselves needing to reconnect and re-engage with their workplace. This is where employee re-onboarding comes in.... more
When we talk about employee onboarding, we’re often referring to new hires who have been recruited from the job market for a specific role in your organization. But how do you onboard an existing employee who makes a move within your organization? What sort of learning does that existing employee... more
The research is clear: onboarding makes a difference when it comes to engagement, retention, and new hire productivity. For example, new hires who undergo a thoughtful, structured program are 69% more likely to remain with their company for up to three years. And organizations with a standard onboarding process say... more
Autonomous learning, self-directed learning, a culture of continuous learning — all of these are different ways of describing learner-centric workplace training. This means that learners take the initiative in the workplace by participating in training when they need it, setting learning goals, developing appropriate skills, and choosing the order and... more
The Great Resignation has ended, taking with it a series of concerns about employee retention and finding hires with the right skills. However, this does not mean that Learning and Development (L&D) professionals — who were tapped by leadership to solve many of the problems associated with the Big Quit... more
Customer retention is one of those evergreen B2B challenges; how do you keep customers engaged, happy and loyal to your brand? Recently, however, the fight against churn has become much more intense. Customers are more educated than ever, and their expectations are high: a rising number expect fast, personalized service... more
The work-from-home days may be over — at least at some companies. Companies like Amazon, Google and Goldman Sachs have been making headlines with their return to the office (RTO) policies. Amazon, for example, announced an initiative requiring employees to return to work five days a week, beginning in 2025. Why... more
It’s out there… lurking. Waiting in the shadows of the web. Waiting for you to… ask it a question or assign it a task. It’s Generative AI. And it’s here… for YOU. For some, Generative AI (GenAI) seems like a monster, stalking their jobs and automating responsibilities. But that may... more
