eLearning Blog
I once wrote a series of articles about sales leaders for a publication. When I asked the salespeople why they were in sales, they told me — almost without exception — that they loved their work. They thought of themselves as being in service to their customers. They enjoyed talking to... more
Welcome to February! It’s Love Month, but you may not be feeling the love much lately. It’s cold outside (not that you’ve been going anywhere); everyone’s been working from home for months, and you’re tired of looking at the same old screen. And oh, what’s this in your inbox? Yet... more
What will learning and development look like in 2021? While our focus is on moving forward this year, we can’t do that without looking back and acknowledging the myriad ways that 2020 changed the working world. More people than ever before worked from home. Customers needed additional support. Companies had... more
Back in 2019, very few businesses were expecting a pandemic. After all, epidemics were things of the past, relegated to the history books. We’d probably never live through one. There was no need for a strategic plan addressing business continuity in case of a pandemic, and no need to make... more
Before the pandemic, if you bought a new iPhone from Apple, you could learn all about its newest features in a free class at the Apple Store. Since April, however, the in-store classes have been limited at Apple Stores. Instead the training has gone online. Apple isn’t the only company... more
It’s the season for being thankful here in the US, and in this particular year, you might think that would be difficult. No lie — 2020 hasn’t been easy, and many of us have been working at home since March. The months in between have been turbulent and packed with... more
Nonprofits are often the safety net for those who don’t have one. They help feed the hungry, find housing for those who need a roof over their head, clean up neighborhoods, improve access to education: the list of services provided by nonprofits is endless. Right now, those services are in... more
In March, many college students were on spring break when they got an email from their schools: pack up your dorm rooms and go home. When classes resumed, they were digital. In-person classes were hastily converted to remote formats, policies were changed, and professors quickly learned to use whatever technology... more
Even before the Covid-19 pandemic changed the way many organizations do business, the business world was facing a reskilling crisis. Technology has been changing rapidly for years. Back in 2017, research from Deloitte found the average half-life of a learned skill was just five years. The same year, the McKinsey... more
The surge in remote work this year has meant that many companies have had to reevaluate their L&D programs. Despite the rise of online training, most companies prefer in-person training sessions. Research from Brandon Hall Group shows that 96% of companies provide instructor-led training, and according to Training Industry, most... more
