The Litmos team is thrilled to be awarded gold medals across nine of Brandon Hall Group’s Excellence in Technology categories, which recognize our advancements in areas like content authoring, generative AI learning solutions, sales training, compliance training, and more! Brandon Hall Group 2024 Excellence in Technology Awards gave Litmos gold... more
The Great Resignation has ended, taking with it a series of concerns about employee retention and finding hires with the right skills. However, this does not mean that Learning and Development (L&D) professionals — who were tapped by leadership to solve many of the problems associated with the Big Quit... more
As we approach 2025, the landscape of instructional design and eLearning continues to evolve at a rapid pace. To help you stay ahead of the curve, Litmos has compiled this comprehensive glossary of instructional design terms. Whether you’re a seasoned professional or just starting out in the Learning & Development... more
We can’t predict where you are reading this. In the past, we could have been more certain. We would have assumed you were sitting behind a well-positioned desk, on a lumbar-supportive chair, with optimum lighting, reading from a computer screen at the correct eye level—all within a traditional office environment.... more
In today’s fast-paced market, equipping your team with comprehensive product knowledge is crucial. Online product training can help your employees represent your brand and handle customer problems more confidently. This can ultimately lead to better customer experiences, better customer retention, and even more sales! This article outlines tips for developing... more
Mental models are invaluable tools for helping learners make sense of complex information, solve problems effectively, and retain knowledge over time. Mental models are simplified representations of the world that people use to interpret data, make decisions, and guide behavior. For L&D professionals, understanding how to design for mental model... more
Customer retention is one of those evergreen B2B challenges; how do you keep customers engaged, happy and loyal to your brand? Recently, however, the fight against churn has become much more intense. Customers are more educated than ever, and their expectations are high: a rising number expect fast, personalized service... more
The manufacturing industry finds itself at a pivotal moment. With technological advancements and evolving processes, the need for skilled workers is on the rise. Yet, the supply of skilled talent isn’t growing to meet this demand. In this article, we’ll explore the reality of the manufacturing skills gap, why it... more
A critical process for any organization, onboarding sets the tone for a new employee’s experience and integration into company culture. It’s not just about paperwork and introductions; it’s about preparing employees to succeed. Learning and development (L&D) professionals play a pivotal role in this process, equipping new hires with the... more
The work-from-home days may be over — at least at some companies. Companies like Amazon, Google and Goldman Sachs have been making headlines with their return to the office (RTO) policies. Amazon, for example, announced an initiative requiring employees to return to work five days a week, beginning in 2025. Why... more
