Your customer service agents are the face of your organization. They nurture relationships with existing clients, troubleshoot your products, and are available to answer questions whenever a customer needs to get in touch. Being a friendly voice on the phone isn’t always an easy job. Some problems are hard to... more
High-performing companies know that every employee counts. They can either help or hurt your reputation. Customer-facing people in particular, whether engaging face to face, on the phone, chat, or email can affect how an organization is perceived. Frontline workers – those on the frontlines of customer-focused services such as hospitality,... more
We know how hard you work every single day to ensure that your organization has the best training programs possible. Your hard work does not go unnoticed, and we are constantly in awe of the inspiring ways our customers utilize Litmos Training. That is why we want the chance to... more
