In today’s fast-paced market, equipping your team with comprehensive product knowledge is crucial. Online product training can help your employees represent your brand and handle customer problems more confidently. This can ultimately lead to better customer experiences, better customer retention, and even more sales! This article outlines tips for developing... more
Mental models are invaluable tools for helping learners make sense of complex information, solve problems effectively, and retain knowledge over time. Mental models are simplified representations of the world that people use to interpret data, make decisions, and guide behavior. For L&D professionals, understanding how to design for mental model... more
The manufacturing industry finds itself at a pivotal moment. With technological advancements and evolving processes, the need for skilled workers is on the rise. Yet, the supply of skilled talent isn’t growing to meet this demand. In this article, we’ll explore the reality of the manufacturing skills gap, why it... more
It’s out there… lurking. Waiting in the shadows of the web. Waiting for you to… ask it a question or assign it a task. It’s Generative AI. And it’s here… for YOU. For some, Generative AI (GenAI) seems like a monster, stalking their jobs and automating responsibilities. But that may... more
Litmos recently published an informative guide for HR leaders looking to maximize leadership development training to meet modern workforce needs. The HR Playbook For Transformative Leadership Training provides timely and actionable advice for improving employee performance and talent retention through strategic leadership training. This blog post will explore the key... more
Fall might just be starting, but customer experience and sales teams know better than anyone: holiday shopping is on the way. Now is the time to prep your teams for the Black Friday eCommerce rush. Customer experience and sales reps have a stressful enough job as it is, and the... more
Are you struggling to find the right people to fill key roles within your organization? Do you find that your current employees are missing the skills needed to keep up with the changing needs of your industry? You’re not alone. Brandon Hall Group™ research has shown that new skills have... more
Artificial intelligence (AI) has impacted the way everyone works. As organizations continue to assess their generative AI (GenAI) strategy, the Learning Management System (LMS) providers that serve them are rapidly evolving to integrate AI functionalities into their solutions. Finding an AI learning platform has gone to the top of many... more
In the nonprofit world, leaders who are adaptable, innovative, and able to inspire others are in high demand. Building a culture of learning can help nonprofits cultivate leaders internally, reducing the need for expensive hiring and training processes. However, many nonprofits are hesitant to invest in learning and development (L&D)... more
These days, not only L&D professionals but also managers and subject matter experts (SMEs) are expected to create and deliver effective training videos. One of the most important aspects of creating successful training videos is being a good interviewer. But being a good interviewer requires certain skills and techniques that... more
