Use Case: Internal Training, Compliance Training, Security Training, Global Training
Industry: Software
Products: Litmos LMS, Litmos Content, Litmos Content Authoring Tool, Okta Integration
Who is Headspace?
Think of Headspace as a lifelong guide to better mental health. Through evidence-based meditation and mindfulness tools, mental health coaching, therapy, and psychiatry, Headspace helps create life-changing habits to support mental health and promote a healthier, happier you.
Through their flagship Headspace app, they provide mental health coaching in addition to mindfulness and mental health tools for everyday life, like guided meditations, sleepcasts, mindful movement, and focus exercises. Headspace’s enterprise offerings combine this experience with EAP and work-life services, as well as therapy and psychiatry services. The Headspace team of experts ranges from mental health clinicians to Emmy award-winning producers and data scientists, working together as one to help millions of people around the world be healthier and more productive.
The Headspace mission is to “provide every person lifelong mental health support.” To achieve that mission and provide top-level support to its clinicians and internal employees alike, Headspace turned to Litmos.
Why Litmos?
In 2021, Ginger and Headspace merged to form today’s Headspace, providing a full suite of mental health care services through its B2B and D2C channels. At the time of merger, legacy Ginger used Litmos and legacy Headspace implemented KnowBe4 (KB4) as their respective learning management solutions. However, considering the capabilities of Litmos, the Headspace Security & Compliance team decided to roll out Litmos as the consolidated training platform and automate its HR & security compliance program for its employees.
Transitioning their compliance training from KB4 to Litmos was seamless for their admins and learners. With Litmos, employees were able to resume their respective training courses where they left off, avoiding duplicative training and removing any potential ‘training fatigue.’ It also ensured that if a certain compliance training was completed in KB4, employees could renew compliance in Litmos on the anniversary of the completion date. Litmos helped Headspace achieve a frictionless learning environment through the company merger.
According to Bryan Wong, Security & Compliance Analyst at Headspace, “we chose Litmos because of the ease and convenience to create, deploy, and assign training, but also because of the ability to manage compliance. With only 10 admins globally at Headspace, Litmos’ automation features has allowed us to move away from manually assigning learning paths and courses, making it easier on our admins.”
Currently, Headspace uses Litmos LMS and Litmos Training Content to host all Headspace staff training including:
- Compliance: General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), HIPAA
- Legal: Healthcare Fraud, Waste, and Abuse; Foreign Corrupt Practices Act
- Diversity and inclusion: LGBTQIA+
- Human Resources: Sexual Harassment Prevention
- Company training: Headspace Privacy and Security, Incident Management Training, Github Advanced Security