Consumer Law (CA)

Under Canadian Consumer Law (CCL), consumers have a right to expect that the products and services they receive are of acceptable quality. Would you know what to do if your organization was suspected of a breach of consumer law? This course covers important information about consumers’ rights and businesses’ obligations under the Canadian Consumer Law (CCL). It explores some everyday situations where knowledge of the CCL benefits workers and their organizations. This course is part of a series that delivers key content and relatable scenarios in a sleek, traditional format.