Employee Experience Management (EXM) – Retention Stage – Communication and Transparency
This course will examine communication and transparency as concepts, in a high-level, business culture sense, especially in terms of management communicating with employees. It’ll look at what comprises communication, what should be communicated, and how to do it effectively.
This course is part of an exciting and interactive series on Employee Experience Management (EXM) designed to immerse learners in the fictional co-working world of CoLabCo and put them at the center of the action. It covers key stages and touchpoints in the employee lifecycle.
Covered in this course:
- Communication and the impact it can have on the employee experience
- The importance of communicating well
- The role of transparency on engagement and its limits
- Getting the language and tone right for communications
- Understanding your audience
- Experience management as a competitive advantage
