Trust Building with Empathy
Empathy and trust complement each other as a premise for effective understanding, communication, and relationships. Today, more and more organizations are recognizing the importance of the relationship between empathy and trust in order to serve their employees better. Empathy and trust are pivotal in helping the organizations become better workplace environments.
This course will explain the importance of empathy and trust, how empathy plays a huge part in trust, and how employees can achieve both of these across the organization.
Covered in this course:
- Definition of empathy and trust
- Importance of empathy and trust
- The role empathy plays in trust building
- Practice using empathy to improve trust